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Management and Marketing

Faculty

  • Jennifer Madden
    Jennifer Madden

Jennifer Madden

Assistant Professor of Management and Marketing

Clausen Center 216

  • Biography
  • Education
  • Courses
  • Grants and Awards
  • Publications

Jennifer Madden has a wealth of experience in capacity building, strategic planning, facilitation, training, and providing technical assistance to the nonprofit sector, the private sector, and government agencies. In addition to an extensive background in real estate development and project finance, Prof. Madden has expertise in economic development strategy, project management, research, and fund development.

Prof. Madden holds a Ph.D in management from the Weatherhead School of Management at Case Western Reserve University, researching leadership competencies, management strategies, team interaction, and other fundamentals for designing and redesigning effective public-private partnerships to determine how collaborations can be designed and leveraged for innovation and rejuvenation, a concept Madden calls “Rejuvenative Innovation.” She is a Nonprofit Management Research Fellow, a Fowler Sustainability Fellow, a Management Design Fellow and a Carthage International Institute for Applied Research Fellow.

Prof. Madden holds a master’s degree in nonprofit management and bachelor’s degrees in economics and American studies from Case Western Reserve University. Teaching experience for Prof. Madden includes adjunct instructor at Case Western Reserve University and former full-time college lecturer at Cleveland State University in the Levin College of Urban Affairs.

Prior to joining Carthage, Prof. Madden served as President of Leverage Point Development Inc. an organization development, resource development, research, technical assistance, and capacity building consulting firm. She also held positions as executive vice president and chief operating officer, and director of finance for real estate development companies; a project manager for an economic development center; a community development officer for a community development bank; and executive director for a community-based nonprofit arts organization.

  • Ph.D., Management — Case Western Reserve University
  • Masters in Nonprofit Management (MNO) — Case Western Reserve University
  • BA, Double Major: Economics & American Studies — Case Western Reserve University
  • BUS 1110 Introduction to Business and Technology
  • MGT 3120 Principles of Management
  • Management Design Fellow
  • Fowler Sustainability Fellow
  • Nonprofit Management Research Fellow
  • Carthage International Institute for Applied Research Fellow
  • Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Diversity Scholar & Leader

Conference Presentations

“What Sectoral Leaders and Managers Can Learn from Design for Successful Collaboration,” Denver, CO, November 19-22, 2014, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)2014 Annual Conference, “Evolving Sectoral Relationships: Global & Local Views.” Paper Presentation.

“Innovation Speed: The Relation of Design Attitude to Speed of Innovation for Transferring University Technology to Market,” Baltimore, MD, October 23-25, 2014, Technology Transfer Conference at the Johns Hopkins University Carey Business School. Paper Presentation.

“The ABCDs (Autonomy, Boundary Spanning, Common Vision and Design Attitude) of Successful Collaboration,” Philadelphia, PA, August 1-5, 2014, Academy of Management (AOM) 2014 Annual Conference, “The Power of Words.” Divisional Paper Presentation.

“Collaboration, Design Thinking, Collaborative Discourse and Accessible Collaboration Technology: Strategies for Building Effective Partnerships for Sustainable Development,” Gaborone, Botswana, Africa, January 8-11, 2014, Africa Academy of Management (AFAM) 2014 Biennial Conference, “Sustainable Development in Africa through Management Theory, Research and Practice.” Accepted for presentation.

“The Collaboration Sweet Spot: a Conceptual Framework for Successful Cross-Sector Collaboration Performance and Social Innovation in Community-Focused Work,” and “Got Advocacy? The Importance of an Advocacy Strategy in an Age of Turbulence,” Hartford, CT, November 21-23, 2013, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2013 Annual Conference, “Recession, Renewal, Revolution? Nonprofit and Voluntary Action in an Age of Turbulence.” Paper Presentations.

“Service Learning Using an Action Learning Approach to Inspire and Enable a Better World,” Orlando, FL, August 9-13, 2013, Academy of Management (AOM) 2013 Annual Conference, “Capitalism in Question,” Professional Development Workshop (PDW), Management Education and Development (MED) Division.

“The Importance of Design Principles & Processes in Nonprofit Management Education,” Chicago, IL, July 10-12, 2013, Nonprofit Academic Centers Council (NACC) 2013 Annual Conference, “Leading the Field: Innovation in Curriculum, Programming and Institution Building.” Paper Presentation.

“Emotional Intelligence and Redesign: Innovations for Successful Cross-Sector Collaborations,” Rome, Italy, April 11-13, 2012, International Research Society for Public Management (IRSPM) 2012 Annual Conference, “Contradictions in Public Management: Managing in Volatile Times,” Paper Presentation & Managing Collaborative Innovation in the Public Sector Panel.

“Emotional Intelligence, Mission Focus and Redesign: Essential Elements for Successful Cross-Sector Collaborations,” Toronto, Ontario, Canada, November 17-19, 2011, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2011 Annual Conference, “Diversity in the Voluntary Sector: Who Are the Participants, Funders, Beneficiaries, and Volunteers?” Paper Presentation.

“Overcoming Collaboration Barriers in Affordable Housing Public-Private Partnerships,” San Antonio, TX, August 12-16, 2011, Academy of Management (AOM) 2011 Annual Conference, “West Meets East: Enlightening, Balancing, and Transcending,” Divisional Paper Presentation. Selected for publication in the Best Papers Proceedings

“Cross Sector Partnerships: Collaboration design and redesign for the production of quality affordable housing,” Alexandria, VA, November 18-20, 2010, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2010 Annual Conference, “Government & the Voluntary Sector: Redefining the Relationships,” Paper Presentation.

“Evaluating Philanthropy: Nonprofit/Government Collaboration,” Session Chair, Cleveland, Ohio, November 19-21, 2009, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2009 Annual Conference, “Philanthropy in Communities: Finding Opportunities in Crisis”.

Publications Under Review

Leveraging Design: How the Design Process and a Design Framework Strengthens Nonprofit Management Pedagogy, Journal of Nonprofit Education and Leadership

Collaboration Attractors:The Importance of being Relational, Explorative and Adaptive for Successful Affordable Housing Public-Private Partnerships, Nonprofit Policy Forum.

  • Jennifer Madden
    Jennifer Madden

Jennifer Madden

Jennifer Madden has a wealth of experience in capacity building, strategic planning, facilitation, training, and providing technical assistance to the nonprofit sector, the private sector, and government agencies. In addition to an extensive background in real estate development and project finance, Prof. Madden has expertise in economic development strategy, project management, research, and fund development.

Prof. Madden holds a Ph.D in management from the Weatherhead School of Management at Case Western Reserve University, researching leadership competencies, management strategies, team interaction, and other fundamentals for designing and redesigning effective public-private partnerships to determine how collaborations can be designed and leveraged for innovation and rejuvenation, a concept Madden calls “Rejuvenative Innovation.” She is a Nonprofit Management Research Fellow, a Fowler Sustainability Fellow, a Management Design Fellow and a Carthage International Institute for Applied Research Fellow.

Prof. Madden holds a master’s degree in nonprofit management and bachelor’s degrees in economics and American studies from Case Western Reserve University. Teaching experience for Prof. Madden includes adjunct instructor at Case Western Reserve University and former full-time college lecturer at Cleveland State University in the Levin College of Urban Affairs.

Prior to joining Carthage, Prof. Madden served as President of Leverage Point Development Inc. an organization development, resource development, research, technical assistance, and capacity building consulting firm. She also held positions as executive vice president and chief operating officer, and director of finance for real estate development companies; a project manager for an economic development center; a community development officer for a community development bank; and executive director for a community-based nonprofit arts organization.

Brief Bio

Jennifer Madden has a wealth of experience in capacity building, strategic planning, facilitation, training, and providing technical assistance to the nonprofit sector, the private sector, and government agencies. In addition to an extensive background in real estate development and project finance, Prof. Madden has expertise in economic development strategy, project management, research, and fund development.

Title

Assistant Professor of Management and Marketing

Email Address

jrmadden@carthage.edu

Phone Number

262-551-6312

Office Location

Clausen Center 216

Education

  • Ph.D., Management — Case Western Reserve University
  • Masters in Nonprofit Management (MNO) — Case Western Reserve University
  • BA, Double Major: Economics & American Studies — Case Western Reserve University

Courses

  • BUS 1110 Introduction to Business and Technology
  • MGT 3120 Principles of Management

Grants and Awards

  • Management Design Fellow
  • Fowler Sustainability Fellow
  • Nonprofit Management Research Fellow
  • Carthage International Institute for Applied Research Fellow
  • Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) Diversity Scholar & Leader

Publications

Conference Presentations

“What Sectoral Leaders and Managers Can Learn from Design for Successful Collaboration,” Denver, CO, November 19-22, 2014, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)2014 Annual Conference, “Evolving Sectoral Relationships: Global & Local Views.” Paper Presentation.

“Innovation Speed: The Relation of Design Attitude to Speed of Innovation for Transferring University Technology to Market,” Baltimore, MD, October 23-25, 2014, Technology Transfer Conference at the Johns Hopkins University Carey Business School. Paper Presentation.

“The ABCDs (Autonomy, Boundary Spanning, Common Vision and Design Attitude) of Successful Collaboration,” Philadelphia, PA, August 1-5, 2014, Academy of Management (AOM) 2014 Annual Conference, “The Power of Words.” Divisional Paper Presentation.

“Collaboration, Design Thinking, Collaborative Discourse and Accessible Collaboration Technology: Strategies for Building Effective Partnerships for Sustainable Development,” Gaborone, Botswana, Africa, January 8-11, 2014, Africa Academy of Management (AFAM) 2014 Biennial Conference, “Sustainable Development in Africa through Management Theory, Research and Practice.” Accepted for presentation.

“The Collaboration Sweet Spot: a Conceptual Framework for Successful Cross-Sector Collaboration Performance and Social Innovation in Community-Focused Work,” and “Got Advocacy? The Importance of an Advocacy Strategy in an Age of Turbulence,” Hartford, CT, November 21-23, 2013, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2013 Annual Conference, “Recession, Renewal, Revolution? Nonprofit and Voluntary Action in an Age of Turbulence.” Paper Presentations.

“Service Learning Using an Action Learning Approach to Inspire and Enable a Better World,” Orlando, FL, August 9-13, 2013, Academy of Management (AOM) 2013 Annual Conference, “Capitalism in Question,” Professional Development Workshop (PDW), Management Education and Development (MED) Division.

“The Importance of Design Principles & Processes in Nonprofit Management Education,” Chicago, IL, July 10-12, 2013, Nonprofit Academic Centers Council (NACC) 2013 Annual Conference, “Leading the Field: Innovation in Curriculum, Programming and Institution Building.” Paper Presentation.

“Emotional Intelligence and Redesign: Innovations for Successful Cross-Sector Collaborations,” Rome, Italy, April 11-13, 2012, International Research Society for Public Management (IRSPM) 2012 Annual Conference, “Contradictions in Public Management: Managing in Volatile Times,” Paper Presentation & Managing Collaborative Innovation in the Public Sector Panel.

“Emotional Intelligence, Mission Focus and Redesign: Essential Elements for Successful Cross-Sector Collaborations,” Toronto, Ontario, Canada, November 17-19, 2011, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2011 Annual Conference, “Diversity in the Voluntary Sector: Who Are the Participants, Funders, Beneficiaries, and Volunteers?” Paper Presentation.

“Overcoming Collaboration Barriers in Affordable Housing Public-Private Partnerships,” San Antonio, TX, August 12-16, 2011, Academy of Management (AOM) 2011 Annual Conference, “West Meets East: Enlightening, Balancing, and Transcending,” Divisional Paper Presentation. Selected for publication in the Best Papers Proceedings

“Cross Sector Partnerships: Collaboration design and redesign for the production of quality affordable housing,” Alexandria, VA, November 18-20, 2010, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2010 Annual Conference, “Government & the Voluntary Sector: Redefining the Relationships,” Paper Presentation.

“Evaluating Philanthropy: Nonprofit/Government Collaboration,” Session Chair, Cleveland, Ohio, November 19-21, 2009, Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) 2009 Annual Conference, “Philanthropy in Communities: Finding Opportunities in Crisis”.

Publications Under Review

Leveraging Design: How the Design Process and a Design Framework Strengthens Nonprofit Management Pedagogy, Journal of Nonprofit Education and Leadership

Collaboration Attractors:The Importance of being Relational, Explorative and Adaptive for Successful Affordable Housing Public-Private Partnerships, Nonprofit Policy Forum.

  • Quick Facts

    • Carthage is named a Best Midwestern College by The Princeton Review (2017), a designation given to only 25 percent of four-year schools.

    • Scheduled to open in fall 2018, a new residential tower will offer suite-style housing and two floors of shared campus spaces for gaming, cooking, group meetings, or quiet studying. Learn more about The Tower

    • You’re going to need brain fuel. Grab a morning coffee and a snack and Starbucks or Einstein Bros. Bagels. Later, meet friends at “The Caf,” where the specials change daily but the staples are constant, or swing through “The Stu” for wins, a burrito, or a sub. A new option, Carthage Cash, even covers some off-campus meals.

    • 96% of Carthage alumni report that they have secured a job or are continuing their studies six months after graduation. Visit Career Services.

    • 91% of employers say critical thinking, communication, and problem-solving skills matter more than your major when it comes to career success. Learn more about how the liberal arts prepare you for a successful career.

    • Lots of schools wear the four-year label. Carthage stands behind it. 95% of Carthage graduates earn their degrees in four years. Learn more

    • In the course Business to Business Marketing, Carthage students brainstorm an original product or service, study its feasibility, and carry out a marketing plan. Like on TV, the entrepreneurs pitch their ideas to a panel of experts led by marketing professor J.J. Shields, who cut his shark teeth at Miller Brewing and ABB Robotics. 

    • Oscars. Emmys. Tonys. Golden Globes. The playwrights we’ve brought in have them. Each year, the Carthage Theatre Department commissions an original script by a renowned playwright for its New Play Initiative. Carthage students then work with the writer to stage it. 

    • As a freshman in the highly selective Honors Program, learn how to gain expertise in anything from music to forest ecology. After that, tackle a contemporary social, economic, or political problem. If you like, you can live on an Honors-only floor of a Carthage residence hall. 

    • Carthage accounting, finance, management, and marketing professors regularly lead J-Term study tours to such destinations as Sweden, England, Ireland, and China, where students meet with executives and learn first-hand how global businesses operate.

    • Located in the heart of the Chicago-Milwaukee business corridor, you will have plenty of options for internships and jobs.

    • Taking you past just studying the theories of business, Carthage’s READY™ Curriculum Design, a proprietary student-centered philosophy, helps develop the best-prepared business students.

    • Carthage’s Velocity Consulting was the first 100% student-run full-service consulting agency in the country. Students gain incredible experience while providing marketing, branding, accounting, finance, and other support to regional clients. Other schools have since copied the Velocity model, including Harvard University.

    • In 2016 and 2017, Carthage was named a top producer of Fulbright Scholars by the U.S. Department of State’s Bureau of Educational and Cultural Affairs.

    • Things look new at Carthage because they are. Our athletic and recreation center, student union, computer labs, audiovisual production suite, and numerous residence halls have all been constructed or newly renovated in the last 10 years. Our new science center caps it off.

    • Carthage offers majors, minors and concentrations in more than 50 areas of study, from archaeology to athletic training, neuroscience to music theatre.

    • Our Summer Undergraduate Research Experience offers select students a research budget, one-on-one mentoring with a professor, and 10 weeks of analyzing, deciphering — and getting paid.

    • So the lake is kind of a focal point, but there’s a lot more to love about our campus — like the fact that our 80-acre campus is also an arboretum and wildlife sanctuary. Focused on keeping campus lush forever, we plant between 50 and 75 new trees every year from a variety of species.

    • Carthage was founded in 1847. That’s more than 170 years of leaders, makers, and go-getters going out and going forth. Read more about Carthage’s rich history.

    • More than 90 percent of our students receive financial aid, a hefty chunk of which is scholarships and grants — including $1.25 million annually from the Presidential Scholarship Competition and numerous Merit Scholarships. Learn what’s available.

    • Abraham Lincoln was an early Trustee of the College, and U.S. Secretary of State John Hay was a Carthage alum. The two still have a proud place on our campus. Spend some time with them in our Sesquicentennial Plaza. On warm days you’ll find professors leading their classes here.

    • Come to Carthage; hear yourself think — think … think …
      Legend has it that Sesquicentennial Plaza holds a perfect echo. Just stand with both your feet on the “1847,” face Straz, and start talking. “You’re the only one who can hear you, but you’ll be crystal clear,” promises English and theatre alumna Mikaley Osley.

    • Our Great Lake provides Carthage students with some amazing views. Think classes on the beach, lake views from the lab, and sunrises from your dorm room. “I love waking up in the morning with the sun shining off the lake. Nothing compares to the view in the morning,” says biology and neuroscience major Ann O’Leary.

    • Carthage awards up to 30 Presidential Scholarships each year, which range from 75% tuition up to full tuition, room, and board. Learn more.

    • For a full decade, NASA has selected Carthage students to conduct research aboard its zero-gravity aircraft. Lately, the stakes have risen. A team of underclassmen is grinding to prepare a tiny but powerful Earth-imaging satellite for launch to the International Space Station. Learn more about the space sciences at Carthage

    • Carthage is the only college or university in the Midwest where every freshman takes a full-year sequence of foundational texts of the Western intellectual tradition. Learn about the Carthage core.

    • With a student-faculty ratio of 12:1, your professors will know who you are. They will also know who you want to be — and how to get you there. Meet our faculty.

    • There are more than 120 student organizations on campus, from Amnesty International to Chemistry Club, to Frisbee and Latin Belly Dancing. See how easy it is to get involved.

    • True story: There are more than 27 art galleries, a dozen museums, and nine theatres within 25 miles of Carthage. Some highlights: The nationally recognized Racine Art Museum, the world-renowned Art Institute of Chicago, and the Milwaukee Art Museum. Learn more about our location.

    • What’s better than one professor? Two professors. What’s better than two professors? Two professors from totally different fields teaching a single class. There’s debate. Discussion. Differing perspectives. This is where the magic happens. That’s why every student takes a Carthage Symposium.

    • Imagine presenting your original research at an international conference — as an undergraduate. Carthage is dedicated to undergraduate research. Learn more about current opportunities.

    • You can’t hide here — not with only 17 other students in the classroom with you. That’s going to be rough some mornings. But later, when you’re able to argue your point of view thoughtfully, express your opinions succinctly, and meet challenges head-on, without fear … Yep, you’ll thank us.

    • Carthage is ranked No. 11 in the country for student participation in short-term study abroad. Every J-Term, hundreds of students travel all over the world on faculty-led study tours. Imagine a month in Sweden, Rome, Cuba, Senegal, India, Japan …

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