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Donor Services

Carthage benefactors are extremely important to us and we are fully committed to providing timely and thoughtful services to them. The Office of Institutional Advancement oversees all donations made to the College and appreciates the opportunity to answer any questions or concerns from College donors.

Please call the Office of Institutional Advancement at 800-551-1518 or email advancement@carthage.edu whenever you wish. We are open Monday through Friday, 8 a.m. to 5 p.m.

Contact Office of Institutional Advancement Staff

 

Possible Concerns

Is it possible to receive a summary of my gifts to Carthage for the calendar year?
We send acknowledgements for each individual gift; however, if you would like a summary of all your giving in a format to be used for tax purposes, please call the Office of Institutional Advancement or send an email to advancement@carthage.edu.

I have not received an acknowledgement or receipt for my gift. When can I expect it?
We make every effort to process and mail gift receipts within a week of receiving a gift. If two weeks have passed and you have not received an acknowledgement, please call the Office of Institutional Advancement at 800-551-1518 or send an email to advancement@carthage.edu.

What should I do if the gift acknowledgement I received has the wrong information?
We appreciate knowing if we have in any way miscommunicated the details of your gift. Please call the Office of Institutional Advancement at 800-551-1518 or send an email to advancement@carthage.edu. When needed, we will immediately correct and mail a modified receipt.

I know I made a gift to Carthage, but my name isn’t listed in the annual Report on Giving.
We make every effort to recognize our benefactors and appreciate knowing if we have overlooked your name in our Report on Giving. Carthage’s annual Report on Giving provides lists of donors who contributed in the College’s fiscal year, July 1 through June 30. At the top of the first page of donor names, the Fiscal Year being reported is provided. If you made a gift during that time, but your name isn’t listed, please let us know. Call the Office of Institutional Advancement or send an email to advancement@carthage.edu.

I received a thank you letter for making a pledge that I never made. What should I do?
We apologize if we have miscommunicated with you and would appreciate the opportunity to correct our error. Please call the Office of Institutional Advancement or send an email to advancement@carthage.edu.

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